Accessing the SNAP CoP (Community of Practice) Platform and Managing Your Account
SNAP Community of Practice (SNAP CoP) is a project managed by CDI’s SNAP Headquarters (SNAP HQ). As the country’s expert in implementation science, SNAP HQ works to bring SNAP to local organizations across Canada and beyond. SNAP HQ is comprised of a multi-disciplinary team of experts who lead a centralized hub for SNAP research, development, implementation, and training activities for licensed community organizations called SNAP Affiliate Sites. SNAP HQ is currently building stronger, healthier communities in over 130 Affiliate Sites across Canada, and internationally.
The SNAP Community of Practice platform is designed to support communication and knowledge exchange between the members of the SNAP community. This platform enables users to connect with other members, join groups, find resources, participate in webinars, and more!
Members of the SNAP network are invited to participate in the SNAP CoP. You might have already received your login information via your SNAP Trainer-Consultant or an automatic invitation from the platform. Additionally, users can request to join the SNAP Community of Practice through the sign-up page.
You can access your profile by clicking on your username and selecting “Profile-Edit” from the dropdown menu. In the “Account” section, you can change your password, specify your email preferences, and update your privacy settings.
Using the SNAP CoP Platform
All members are able to: view content, connect with and follow other members, join groups, participate in group discussions and forums, view, and comment on the blog, have access to the event calendar, download resources and participate in events and surveys. Some members will be given access as group moderators, allowing them access to group administration tools. Please note that permissions are assigned by SNAP HQ. Please contact us if you need further information about user access or platform navigation.
The user profile icon allows members to send a connection request to a member, follow them or send a private message. Member Connections allows you to connect with another member and build online relationships. You will also be able to see their posts in your feed on the SNAP CoP home page.
You can also simply “follow” a member and get access to his/her updates without making them your connection.
Private messaging allows users to send messages to each other within the website. The SNAP CoP platform supports media within messages, including photo uploads, emojis and animated GIFs.
The SNAP CoP platform offers three privacy options for social groups. The platform administrators at SNAP HQ and group organizers can choose privacy options as:
Public
– Any site member can join the group
– The group will be listed in the groups directory and in search results
– Group content and activity will be visible to any site member
Private
– Only people who request membership and are accepted can join the group
– The group will be listed in the group directory and in the search results
– Group content and activity will only be visible to members of the group
Hidden
– Only people who are invited can join the group
– This group will not be listed in the groups directory or search results
– Group content and activity will only be visible to the members of the group
Any updates, media, new member joining a group, etc. is automatically added to a group’s activity feed. Group discussions are forums that help increase connectivity and engagement of group members.
You can upload images into the “Photos” section of the Groups. The “Albums” section is helpful to organize images into collections by subject, event or any other topic.
The “Resources” section of the Groups is to enable members to upload various files related to the group’s activities. You can upload files of various formats and organize them into folders. Photos and albums posted within the group are not automatically included under “Resources.”
The blog is managed by SNAP HQ. Please contact us to submit content for the blog post, and we will work with you to review and post your content.
The Resources repository contains resources uploaded by groups and available to groups’ members, as well as resources for the whole community. To upload a file into your group repository, use the “Resources” section within a group: the platform will automatically assess the file specifications and perform the upload. To upload a resource that will be available to the whole community, please contact SNAP HQ platform administrators. We will make sure the file specifications meet the technical and security standards and upload the file on your behalf in the appropriate space in the Resources repository.
If you have an event that you would like to add to the community calendar, please contact the platform administrators. We will work with you to create an event description and add it to our Calendar of Events.
Policy, Code of Conduct and Safety
All members are required to sign the SNAP CoP “Terms of Use” before they start using the platform. The “Terms of Use” document includes the obligation to abide by CDI (Child Development Institute) privacy policies and the SNAP CoP Code of Conduct. Violations of the Code of Conduct will not be tolerated. SNAP HQ will take appropriate action, including suspending non-compliant members’ accounts or banning their access to the platform.
Please report any inappropriate behaviour that violates the SNAP CoP Terms of Use through the Contact Us page. Select “Reporting Abuse” as your Type of Query from the dropdown list.